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Customer service marketing: managing the customer experience
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10036923
HD9980 T67 2023
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ISBN
9780367208936
Language
E
Shelf Location
HD9980 T67 2023
Author
N. Torres ,Edwin
Title
Customer service marketing : managing the customer experience
Publisher
Oxon : Routledge , 2023
Description
277p.: col. ill. ; 23 cm.
Contents
BUSINESS & ECONOMICS / General -- Consumer satisfaction -- Marketing -- Service a
Subject
Customer services
Other name(s)
Zhang ,Tingting
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Customer services
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Authors:
N. Torres ,Edwin
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Zhang ,Tingting
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