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The compliance business and its customers: gaining competitive advantage by controlling your customers

The compliance business and its customers: gaining competitive advantage by controlling your customers
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Barcode Shelf Location Collection Volume Ref. Branch Status Due Date Res.
10019796 HF5415.5.K37 2012
 Reference Book for IBSM and Logistics   GUtech Library . . Available .  
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Catalogue Information
Field name Details
ISBN 9780230284197
Language E
Shelf Location HF5415.5.K37 2012
Author Kasabov, Edward
Title The compliance business and its customers : gaining competitive advantage by controlling your customers
Publisher New York : Palgrave Macmillan , 2012
Description xi 154 p. : ill. ; 24 cm.
Specific Type of Material Book
Contents Defining and understanding customer compliance -- how did it all come about -- the technology and its applications -- new forms of service provision -- automated market and marketing research -- innovations in business model and strategy -- rections to customer compliance businesses -- what the future may hold for customer compliance businesses, their customers and competitors
Subject Customer relations --Management -- Data processing
Customer services --Technological innovations
Other name(s) Warlow, Alex
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